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Billing

12
  • How do I update my billing information?
  • How can I view my past invoices?
  • What happens if my payment fails?
  • How do I apply a promo code to my account?
  • Why was I charged a certain amount this month?
  • What happens if I miss a payment?
  • Is my payment information secure?
  • How do I cancel my hosting service?
  • What is the refund policy for domain purchases and hosting plans?
  • Can I receive a refund if I cancel my hosting plan?
  • Are prices listed on your website in US Dollars (USD) or Canadian Dollars (CAD)?
  • What payment methods do you accept?
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WordPress Managed Hosting

9
  • What is managed hosting and how does it differ from standard hosting?
  • How often are updates and patches applied in managed hosting?
  • What are the backup procedures in managed hosting?
  • What do I do if I can’t log into my WordPress dashboard?
  • How do I secure my WordPress admin area?
  • How do I protect my website from malware and viruses?
  • Can I host multiple websites on my managed hosting plan?
  • How do I switch to a managed hosting plan?
  • What kind of technical support can I expect with managed hosting?
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Domain / Domain Management

6
  • What is domain privacy and why do I need it?
  • How do I renew my domain registration?
  • What is the difference between domain locking and domain privacy?
  • Can I set my domain to auto-renew?
  • Can I transfer my domain to/from another registrar?
  • How do I register a new domain name?
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Getting Started

6
  • What is the first step I should take after signing up?
  • How do I choose the right hosting plan for my needs?
  • What are the essentials to know when building a website?
  • How do I set up my email with my new hosting account?
  • What are the best security practices for a new website?
  • How do I create a new account?
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My Account

7
  • How can I update my account information?
  • What do I do if I forget my password?
  • How do I set up two-factor authentication for my account?
  • What are the consequences of violating account policies?
  • How do I configure notification settings in my account?
  • How can I get more help or contact support?
  • How do I log into my account?
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Security

7
  • What security measures are in place to protect my website?
  • What are the best practices to secure password management?
  • How can I limit login attempts to my site?
  • What is a CDN, and how does it improve security?
  • How do I secure my WordPress admin area?
  • How do I protect my website from malware and viruses?
  • How do I report a security breach?
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Email Services

7
  • How do I change my email password?
  • How do I prevent my emails from going to spam?
  • How can I create email filters and rules?
  • Is there a sending limit associated with these email accounts?
  • How much storage do I get with each email account?
  • How do I back up my emails?
  • How do I create a new email account with my domain?
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Website Backup

6
  • How can I restore my site from a backup?
  • Can I exclude certain files from being backed up?
  • How can I verify that a backup was successful?
  • What should I do if my backup fails?
  • Can I download a backup of my site to my local computer?
  • How do I schedule automatic backups?
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Troubleshooting

10
  • Why is my website down?
  • What should I do if my website is loading slowly?
  • How do I clear my browser’s cache and cookies?
  • Why am I seeing a 404 error, and how can I fix it?
  • How can I troubleshoot database connection issues?
  • Why are my website changes not showing up?
  • What do I do if I can’t log into my WordPress dashboard?
  • How do I resolve permission errors on my files or folders?
  • What steps should I take if my email isn’t working?
  • How can I get more help or contact support?
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Plugins and Themes

6
  • What should I do if a plugin/theme update breaks my site?
  • What are the risks of using outdated plugins or themes?
  • How do I customize a theme without altering core files?
  • What are the best practices for plugin management?
  • How do I troubleshoot a plugin conflict?
  • How do I install a new WordPress plugin or theme?
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Email Services

  • How do I change my email password?
  • How do I prevent my emails from going to spam?
  • How can I create email filters and rules?
  • Is there a sending limit associated with these email accounts?
  • How much storage do I get with each email account?
  • How do I back up my emails?
  • How do I create a new email account with my domain?

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If you’re not quite sure where to start or have questions about WP Dragon Hosting, click the button below to get in touch

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